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ABOUT ME:
My name is Sharon Robert.
I am a Freelance IT Trainer. I conduct Microsoft Office Application, Microsoft Project, Microsoft Visio and Microsoft Publisher.I have 16 years of experience in delivering training and developing training modules for customers.My passion is conducting training.
During my Training-Free Days:
1. I do help out in Team Building.
2. I assist at Exhibitions as admin staff doing some clerical job such as registering customers and taking down attendance and calling up clients..
3. I do some acting in TV Dramas and Movies.
"Jika Itu TakdirKu" , "OMG(Ohsem Music Group)", "King of Mahjong"
(Singapore, Hong Kong Production) and "Teman Lelaki Upahan".
If you need some help in these areas, kindly email me at sharonroberts15@gmail.com

SKILLS:

1. I speak excellent English, Malay and Tamil language, to suit the customers need.

2. I am able to adjust my schedule accordingly and travel on short notice.
3. I have my own transport to travel to training locations, local or outstation.
4. I am always punctual for my training.
5. I am a honest person.
6. I deliver training with passion.
7. At the end of my training, trainees gain what they came for - knowledge and application of the software.

COURSES I CONDUCT :
M’soft Office Applications, M'soft Project, M'soft Outlook,M'soft Visio, M'soft Publisher, Mastering Excel Charts, Intro. to Windows and Internet and Elementary Project Management for College Students(EPM) - UKM,UPM,UM,UITM (5 days of theory class, thereafter the students sit for an exam)

CUSTOMERS:
Brunei Airways(2002-2006),Dept. of Defence-Brunei(2002-2006), Brunei -IPA(Institute Perkhidmatan Awam(Civil Service Institute -2002-2006, 2013,2014)),Phnom Penh University-Cambodia(2009-2010), Politeknik Kuching, INTAN(Sarawak), INTAN INTURA(Sg. Petani),INTAN IKWAS(Johor), Kementerian Kewangan(MOF), Kementerian Kesihatan Malaysia (KKM),Jabatan Syariah, ILIM(Institut Latihan Islam Malaysia,IKIM,(Institut Kefahaman Islam Malaysia)SeaGull Logistics(Port Klang), Jabatan Alam Sekitar dan Sumber Asli, Jabatan Taman Laut,SUK(Kem.Setiausaha Negara), KKLW(Kem. Luar Bandar Wilayah),Museum Alam Shah,Bar Council , Mardi, UEM,Africon,Texas Instruments, ConocoPhilips,Flextronics,Freescale, OnSemi, StatsChippac,Telecom,LHDN,Tenaga Nasional,JKR,JPA,ILSAS, DCA(Department of Civil Aviation), NIEW(NAM Institute for the Empowerment of Women), Jabatan Perlautan Negara,AIA,Allianz,Prudential,Great Eastern,M'sian Institute of Accountants,Institute Engineers M'sia(IEM), AliceSmith School,International SchoolKL,KWSP, Indah Water Consortium,Khazanah Nasional(KLCC),Denso,UTM, UIA, UITM, UTAR, UNIKL, UPM, UKM, USM,UM, Berjaya University College,Malaysian Community and Education Fund(MCEF),Gucci(Jalan Pinang,KLCC),AffinBank,AmBank, Bank Negara, Prestariang, Tabung Haji.

EDUCATION:
Bachelor's Degree in Information Technology(Major in Networking)
Olympia College, Petaling Jaya, Selangor, Malaysia, 2003
It is an External Paper from Nottingham Trent, UK. I graduated with 2nd Class Upper Degree.I do have certificate, Diploma and Advance Diploma in Information Systems and a NCC Diploma.

I am a Certified Microsoft Office User Specialist(MOUS) for Microsoft Office and Microsoft Project.
I am a Certified Smart-Green IT Trainer (2013).

WORKING EXPERIENCE:

LECTURER -SEPT 2010 - JAN 2012
BERJAYA UNIVERSITY OF HOSPITALITY, 11th Floor Berjaya Times Square, Kuala Lumpur, Malaysia.
I conduct Microsoft Application training(practical for students).
Semester per Semester(3 months course), One batch consisting of 30students, up to 5 batches.

• Microsoft Office Application (Excel, Word, Powerpoint, Access)
• Microsoft Publisher
• Introduction to HTML 

I set question papers for Microsoft Excel and Microsoft Access Practical Test which contributes to 20% to their final exam (Out of 100%).

I evaluate their presentation skill by giving them Powerpoint topics(eg: A Wedding Exhibition) and allow the students to get into groups and then presenting it to the class. Each individual is required to present. At the end of the presentation or during the presentation the rest of the class acts as the customer and asks many impromptu questions to the individual or group. By these one could evalute the leadership qualities, the creativity skills, the communication skills and the team player skillsets which will be brought into their working world once these students graduate.

PLANNER (Managerial), 2006 - 2007
TEXAS INSTRUMENT MALAYSIA SDN BHD Ampang, Selangor, Malaysia.
Receive predetermined work assignments with specific instructions. Directs subordinates to achieve assignments using established guidelines, procedures, and policies. Interacts daily with subordinates and peer groups. Interaction normally involves exchange or presentation of factual information. Provides immediate supervision to a unit (3people), assigning tasks and checking work at frequent intervals. A portion of time is normally spent performing individual tasks related to the unit.

EDUCATION and TRAINING SPECIALISTS (Non-managerial), 1998 - 2006
MCSB SYSTEMS(M) BHD Pudu, Kuala Lumpur, Malaysia.
I conducted trainings for customers, at our premises in Wisma Mirama as well as on-site. Created and customised coursewares. I can create an average of two solid courseware (manuals) in a week. I have attended and obtained a Cross-Cultural Communications Skills Upgrade Workshop, a 3 days course.